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Assistive Device State Lemon Laws

Find your state Assistive Device lemon law:

Massachusetts

Massachusetts Statutes 93 Section 107

Summary of the Law:

Who & What is covered:

Massachusetts's statute covers any consumer who acquires a wheel chair by purchase lease, transfer or ability to enforce the warranty.

Consumer Remedies:

Under the statute, if a wheelchair is in for repair 4 or more times for the same defect or is out of service 30 days or more within the warranty period, the consumer is entitled to a replacement assistive device or a refund of the price paid. The consumer must offer to transfer possession of the wheelchair to the manufacturer, and the manufacturer then has 30 days to give a refund of the price paid or a replacement wheelchair to the consumer. Additionally, at the consumers option, any claim arising under this statute can be submitted to alternative dispute resolution controlled by the attorney generals office.

Resale of "lemon" wheelchairs:

Any wheelchair which is repurchased by the manufacturer because it is a "lemon" under this statute cannot be resold in Massachusetts without full disclosure to the consumer.

Links to State Info:

Clarke School for the Deaf
Disabled Persons Protection Commission
Horace Mann School for the Deaf
Perkins School for the Blind
The Learning Center for Deaf Children

 

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