Motor Vehicle & Dealer Secret Warranties
Automotive manufacturers sometimes make mistakes in the design or production of a new motor vehicle. This might be a fluke on a small number of vehicles or it could be a design defect applicable to the entire model line. Either way, it can mean a “lemon” to you.
When dealers report too many mistakes on a vehicle, the manufacturer often creates a secret warranty which tells its dealers how to try to fix known defects. The manufacturer usually tells their dealers to repair the problem at no cost to you, even when the warranty has expired.
These free repairs are almost never publicized, so they are often call “secret warranties”. We know how to find out about them! If your vehicle has been plagued with problems that the dealer just can’t seem to fix, call our Lemon Law attorneys toll free 1.888.331.6422 or contact us.
The National Highway Traffic and Safety Administration has a database of these secret warranties that have been issued by vehicle manufacturers. You can look for secret warranties (manufacturers sometimes call them “Technical Service Bulletins”) on your vehicle by clicking here.
Since consumers are not told about these secret warranties, only the dealership and the manufacturer know about them. If you have a problem with your vehicle, and you suspect it is because of a design or production defect, complain about it to the dealership.
If the dealership tries to charge you for repairs, ask them if a secret warranty exists. If they say no, ask them to call the manufacturer to get authorization to fix it for free. If they tell you the manufacturer won’t cover it, ask for the phone number so that you can call the manufacturer yourself.
The squeaky wheel is the one that gets the grease, so the moral of the story is simple: complain, complain, complain.
If you have a lemon car or a lemon truck or a lemon motorcycle, or your vehicle has been plagued with problems that even the secret warranties can’t seem to fix, call our Lemon Law attorneys toll free 1.888.331.6422 or contact us.
We’ll fight to get you a new vehicle or your money back. After all, life is too short to put up with a lemon!
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