Client Interviewing/Counseling

Law Coach Topics

Following is a list of primary topics, please select an area of interest to view the specific areas of coaching within those topics.

• Client Interviewing / Counseling
• Non Litigation Strategies and Techniques
• Pleading Strategies and Techniques
• Settlement Strategies and Techniques
• Trial Strategies and Techniques
• The Appeal Process
• Judgement Collection
• Building a Consumer Law Practice


Client Interviewing/Counseling

  • Why must you charge for your first client conference? How much do you charge?
  • What are five ways to control the initial interview, and the client?
  • Why is there no such thing as a "bad" case?
  • How can you get the most information from a client in the least amount of time?
  • Sample "car case" intake interview form that really works!
  • What are the three critical interview questions you can not afford to overlook?
  • How can you spot the client who can be more trouble than they’re worth (no matter how good their case), and what is the easiest way to avoid them?
  • Why, when, and how you must follow-up your initial client interview, and how can it be used to generate even more business for you?

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Non Litigation Strategies and Techniques

  • Do you know what strategy works without filing a lawsuit, what doesn’t, and why?
  • What are the alternatives to litigation and how can you make sure your client understands them?
  • Why are your client’s phone call complaints useless in a defective product case, but also extremely valuable?
  • Why should you not tell your client what to do — but still tell them how to do it?
  • How you can turn an upset client into a retained client?
  • How can the pre-suit complaint letter make a difference, and why should you not be the one who writes it?

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Pleading Strategies and Techniques

  • How can you get the Judge’s attention quickly and get the Judge on your side early?
  • What is the most important sentence in the entire Complaint, and why?
  • Why do some pleading forms work and others do not?
  • What documents should you copy your client on, why does it matter, and which documents should the client never see?
  • Six ways to use the Discovery phase of a lawsuit to your best advantage!
  • What are the best ways to combat unfair tactics by your opponent and how can you beat them at it?
  • "The Law Book" - don’t go to a pretrial without it!
  • What is the single most important motion to file in a consumer case and when do you file it?

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Settlement Strategies and Techniques

  • What are three ways to get your angry client to listen to your advice and follow it?
  • What is the best way to get your greedy client to listen to you?
  • Why do you need to get your opponent to be the first one to talk about settlement?
  • How will you "read" your opponent, and when do you let them "read" you?
  • Do you know how you can make a deposition part of your settlement negotiation strategy?
  • When should you settle?
  • How will you negotiate a settlement your opponent can not refuse, and when will you make an offer your opponent must refuse?
  • What is the very best way to get the Judge to adopt your settlement position, early?
  • What are three ways to tell if your target defendant has a deep pocket?
  • Don’t just "CYA" --- Bulletproof yourself from any attack!

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Trial Strategies and Techniques

  • Who’s in charge of the courtroom? It shouldn’t be who you think it is!
  • Who’s in charge of the trial? That shouldn’t be who you think it should be either!
  • How can you overcome your client’s fear of going to trial (and your own)?
  • Why can jury selection make or break your case? Everything you always wanted to know about the Jury Pool but were afraid to ask!
  • Do you know how to use the Internet for fast and easy Jury Pool research?
  • The Case Theme — does it really matter?
  • Can you prepare a witness for trial in 10 minutes or less?
  • Do you know how to keep a key witness from changing their story on you at trial?
  • Drama and Theater — It should be in every courtroom and in every trial!
  • What are the three critical questions to ask your expert witness in every case?
  • How will you find the Fraud in a consumer fraud case?
  • What is the single most important question to ask the defense expert in a defective product case — and what will you do with the answer?
  • Do you know the single biggest mistake your client can make at trial? It happens more often than you would think!
  • Can you tell a good juror from a bad one? Would you like to learn how?
  • How can you use Trial Exhibits to burn your client’s story into the Jury’s mind?
  • Who is the best witness you can have at trial? This will surprise you!
  • Graphs & Charts: how can you use them to undermine the defense expert’s testimony in a defective product case?
  • How can you make the Judge’s attitude work for you during trial? How do you handle a hostile Judge?
  • Can breaking all the rules actually help you win your case?
  • Powerful quotes you can use in closing argument — and when can you use them!
  • How will you humble a hostile witness and have the Jury enjoy it?
  • How can you make your opponent’s strongest witness, your strongest witness?
  • What is the "perfect moment" in a trial and how can you make it happen?

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The Appeal Process

  • What is the best way to make sure that your client knows that it isn’t over yet?
  • What are five reasons to appeal any case and one reason why you shouldn’t?
  • How can you strike a settlement in the midst of an appeal, and why should you?
  • Do you know the single most effective (and powerful) brief writing technique?
  • What is it that every client needs to know about the appeal process?

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Judgment Collection

  • Let me show you where the money is . . .
  • Why do defendants use "alligator tears" about bankruptcy and how will you turn the tables on them?
  • What are four ways to make a "full court press" on judgment collection pay off?
  • How will you make sure the defendant realizes you know how to get blood out of a turnip?
  • What can you do to make sure that collecting on a consumer fraud case generates valuable publicity for you?
  • How can you make the defendant afraid of the next time you sue them?
  • Why is it important that your client sees you take action to collect their judgment, and how do you make sure they do?

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Building a Consumer Law Practice

  • Do you know the single most important thing you can do to build a successful Consumer Law practice?
  • What is the most common advertising medium and why is it a waste of your money?
  • Do you know how to find out where your clients come from and how you can make sure they keep coming?
  • Why you can raise your hourly rate right now!
  • Attorney Networking in Consumer Law – myth or reality?
  • What is the real value of the right type of advertising to a Consumer Law Practice?
  • How can you foster the right kind of referrals?
  • When should you deter the frivolous case or client — and when shouldn’t you?
  • Why is communication with your client so important to your client?
  • What are four easy, fast, and inexpensive ways to keep your clients informed about their case?
  • The Internet — why should it matter to you and how can you use it quickly and effectively?
  • How and when to sell your law practice!

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