Motor Vehicle Repair Rule provides certain rights to consumers
who are in need of auto repairs.
also have many other rights when it comes to motor vehicle
repairs, including return of replaced parts, no misrepresentation
of the need for repairs or repair work actually done, just
to name a few. You can read the Motor Vehicle Repair Rule
(PDF Format) by clicking
Every repair shop must post, in plain
view, a sign that says you have a right to a written estimate
before they start any work and that the bill will not be more
than 10% higher than the original estimate. You can see the
required notice (PDF Format) by clicking
When you have been ripped off by a repair
facility, you don't have to put up with it. In many cases
you have the right to recover 3 times your actual damages,
or even $200 when you have no damages at all, plus attorney
fees if you have to hire an attorney. If complaining on your
own doesn't work, then contact
us for help.
For more information call 1-888-331-6422.
Use this handy, printable Repair
History Form to keep track
of your repair trips!
Your rights under Ohio’s Motor Vehicle Repair Rule
are in addition to all of your other legal rights, too!