Note:
This law is part of Ohio’s “UDAP” law, the Consumer Sales
Practices Act, R.C. 1345.01 et seq., and covers the sale and
leasing of motor vehicles in great detail. Each section is
separated by an Editor’s Title in brackets, for ease of reading
only. Otherwise, the exact text of this law follows below:
Ohio
Administrative Code
109:4-3-16 Advertisement and sale of motor vehicles.
[Definitions]
(A)
For purposes of this rule, the following definitions shall
apply:
(1)
"Dealer" means any person engaged in the business
of selling, offering for sale or negotiating the sale of five
or more motor vehicles during a twelve‑month period,
commencing with the day of the month in which the first such
sale is made, or leasing any motor vehicles, including the
officers, agents, salespersons, or employees of such a person;
or any person licensed as a motor vehicle dealer or salesperson
under Chapter 4517. of the Revised Code.
(2)
"Manufacturer" means any person:
(a)
Engaged in the business of manufacturing or assembling new
or unused motor vehicles; or
(b)
Engaged in the business of importing new or used motor vehicles
into the United States; or
(c)
Engaged in the business of selling or distributing new and
unused motor vehicles to motor vehicles dealers in this state.
(3)
"Motor vehicle" means any vehicle defined as such
by section 4501.01 of the Revised Code.
(4)
"Authorized agent" means any person within the dealership
with designated authority to contractually bind the dealership.
(5)
"Purchase price" means the total amount the consumer
is required to pay the dealer pursuant to the contract, but
excluding tax, title and registration fees and documentary
service charges. A negative equity adjustment may be included
in the purchase price.
(6)
"MSRP," "list," or "sticker"
means the final manufacturer's suggested retail price as stated
on the federally mandated window sticker (aka Monroney).
(7)
"New motor vehicle" means a motor vehicle, the legal
title to which has never been transferred to an ultimate purchaser,
including a demonstrator vehicle.
(8)
"Demonstrator" means a new motor vehicle of the
current or previous model year, for sale only by an authorized
dealer of the same make and model, which is available for
demonstration purposes to prospective purchasers whether operated
by the dealer, its agents or employees, a third party or prospective
purchaser, and has been driven less than six thousand miles.
(9)
"Factory official vehicle" means a motor vehicle
of the current or previous model year which has been operated
by a representative or automotive related subsidiary of the
manufacturer/distributor of the vehicle.
(10)
"Rental vehicle" means a motor vehicle which has
been operated for hire by an entity which is engaged in the
business of renting vehicles, and includes daily rentals of
dealers.
(11)
"Invoice" or "invoice amount" is the gross
amount a dealer pays the manufacturer for a vehicle before
deduction of holdback or other miscellaneous charges.
(12)
"Negative equity adjustment" means an equal amount
which is added to both the purchase price of a vehicle and
the trade‑in allowance for the trade‑in vehicle
in a transaction.
(13)
"Conversion" means a motor vehicle, other than a
motor home, which has been substantially modified by a person
other than the manufacturer or distributor of the chassis
of the motor vehicle and which has not been the subject of
a retail sale.
(14)
"Advertising association or group" means a group,
collection, alliance, combination, or other joining of any
persons or business entities or any combination thereof, assembled
or joined for the purpose of promoting or advertising products
or services to consumers through the use of visual, audio
or print medias.
(15)
"Purchase" includes the lease of a motor vehicle.
[Prohibitions]
(B)
It shall be a deceptive and unfair act or practice for a dealer,
manufacturer, advertising association, or advertising group,
in connection with the advertisement or sale of a motor vehicle,
to:
[Advertise
an Interest Rate Without Qualification]
(1)
Advertise an interest rate where the extension of credit is
contingent upon qualification without including the disclosure
"subject to approved credit" or words of similar
import;
[Misrepresent
Size, Inventory or Nature of Business]
(2)
In any advertisement or sales presentation, misrepresent in
any way the size, inventory or nature of the business of the
dealer; the expertise of the dealer; or the ability or capacity
of the dealer, manufacturer, advertising association or advertising
group to offer price reductions;
[Create
False Impression of Any Material Aspect of a Vehicle]
(3)
Use any statement, layout, or illustration in any advertisement
or sales presentation which could create in the mind of a
reasonable consumer a false impression as to any material
aspect of said advertised or offered vehicle, or to convey
or permit an erroneous impression as to which vehicles are
offered for sale at which prices;
[Advertise
a Vehicle Without Having It]
(4)
Advertise any motor vehicle for sale at a specific price or
on specific terms if the dealer is not in possession of said
vehicle or has not previously ordered said vehicle which is
expected for delivery within a reasonable time unless the
advertisement clearly and conspicuously discloses that the
specific price applies to a vehicle which must be ordered;
[Advertise
a Vehicle and Not Make it Available]
(5)
Advertise any motor vehicle for sale at a specific price or
on specific terms and subsequently fail to show and make available
for sale said vehicle as advertised;
[Misrepresent
a Vehicle’s Availability]
(6)
Misrepresent the availability of an advertised motor vehicle;
[Fail
to Disclose Vehicle must Be Ordered]
(7)
Fail to clearly and conspicuously disclose, in any advertisement,
that a particular advertised motor vehicle is not immediately
available in stock and must be ordered if such is the case;
[Represent
Advertised Vehicles as in Stock or Ordered]
(8)
Represent that advertised motor vehicles are in stock or previously
ordered and expected for delivery within a reasonable time
unless the dealer has or will have on hand sufficient supply
of the advertised vehicles to meet reasonably anticipated
demand, unless the advertisement clearly and conspicuously
discloses the exact number of said vehicles on hand as of
the last date on which any change can be made in the advertisement;
[Misuse
of MSRP, List or Sticker Phrases]
(9)
Use the terms "MSRP," "list" or
"sticker" in any advertisement or sales presentation
except in reference to the manufacturer's suggested retail
price;
[Price
Comparison to Non-MSRP Price; Price Comparison of Used Vehicle
to MSRP Prohibited]
(10)
Compare an advertised price for a new motor vehicle to any
other price unless the other price is "list," "sticker,"
or "invoice". An advertised price for a used motor
vehicle may not be compared to a "list," "sticker"
or "invoice" price;
[Misuse
of “Savings” or “Discount” Phrase]
(11)
Represent, state or imply in any advertisement that the purchase
price is a "savings," "discount" or words
of similar import unless it is a "savings" or "discount"
from the "list" or "sticker." During the
sales presentation only, the dealer may refer to a "savings"
or "discount" or words of similar import in reference
to a supplemental sticker that specifically discloses any
additional charges related to a specific vehicle;
[Misuse
of “Cost” or “Invoice” Phrase]
(12) Use the word "cost" or words
or concepts of similar import, inference, or implication,
except "invoice," which relate to any reference
price other than "list" or "sticker" in
any advertisements. If a dealer uses the word "invoice"
in any advertisement, the dealer must clearly and conspicuously
disclose in the advertisement that the invoice price may not
reflect the dealer's actual cost of the vehicle, and must
make the actual invoice or a copy thereof available to consumers
upon request;
[Failure
to Disclose in Advertisement the Model, Year and, for 1 and
2 Year Old Vehicle, Their Used-New Status]
(13)
Fail to disclose, in any advertisement or sales presentation,
the model, year and, for current and previous model year vehicles,
the fact that the vehicle is used if it is not new;
[Failure
to Disclose Known Damage to New Vehicle - The 6% of MSRP Rule]
(14)
Fail to disclose prior to the dealer's obtaining signature
by the consumer on any document for the purchase of the vehicle,
any defect and/or the extent of any previous damage to such
vehicle, retail repair cost of which exceeds or exceeded six
per cent of the manufacturer's suggested retail price, excluding
damage to glass, tires and bumpers where replaced by identical
manufacturer's original equipment. The above disclosure is
required when the dealer has actual knowledge of the defect
and/or damage and the vehicle is a new motor vehicle as defined
in division (C) of section 4517.01 of the Revised Code.
[Failure
to Disclose Prior Use of Vehicle as a Demonstrator, Factory
Official or Rental]
(15)
Fail to disclose prior to the dealer's requiring signature
by the consumer on any document for the purchase or lease
of the vehicle, the fact that said vehicle has been previously
used as a demonstrator, factory official vehicle or rental
vehicle. The above disclosure is required when such is known
by the dealer;
[Fail
to Refund Deposit]
(16)
Fail to immediately make available a refund of a consumer's
deposit if the consumer's offer is not accepted within four
working days of delivery of such deposit or if the transaction
is otherwise rescinded pursuant to paragraphs (B)(17) or (B)(28)
of this rule;
[Increasing
the Vehicle Purchase Price]
(17)
Raise or attempt to raise the actual purchase price of any
motor vehicle to a specific consumer except that a trade‑in
re‑evaluation may occur pursuant to paragraph (B)(19)
of this rule, a negative equity adjustment for a trade‑in
vehicle may be made, or the consumer otherwise consents to
such price increase. In the instance that a motor vehicle
is ordered by the dealer, the purchase price cannot be increased
by that dealer after submission of the order to the manufacturer
for a specific consumer except that the dealer may raise the
actual purchase price by an amount equal to the increase if
the dealer has actually paid the increased charge. In any
instance where the purchase price of a vehicle has been increased,
the consumer shall have the right to either pay the increased
amount or rescind the transaction. A price increase due to
a change in freight charges does not entitle a consumer to
rescission;
[Lowering
the Trade In Allowance]
(18)
Lower or attempt to lower the price of a trade‑in vehicle
unless there exists a reasonable basis for such re‑evaluation
based upon change to that vehicle due to accident, failure
of or damage to major components, removal or substitution
of equipment or accessories or the market value of that vehicle
at the time of the re‑evaluation;
[Failing
to Disclose Possibility of Trade In Re-evaluation]
(19)
Fail to disclose prior to the dealer's requiring signature
by the consumer on any document for the purchase of the motor
vehicle, the fact that a trade‑in re‑evaluation
may occur, if such is the case;
[Misrepresenting
Vehicle Delivery Date]
(20)
Represent that a motor vehicle will be delivered within a
given period of time unless there exists a reasonable basis
upon which such representation is made;
[Advertising
a Misleading Specific Price]
(21)
Advertise any price for a motor vehicle unless such price
includes all costs to the consumer except tax, title and registration
fees, and a documentary service charge, provided such charge
does not exceed the maximum documentary service charge permitted
to be charged pursuant to section 1317.07 of the Revised Code.
Additionally, a dealer may advertise a price which includes
a deduction for a discount or rebate which all consumers qualify
for, provided that such advertisement clearly discloses the
deduction of such discount or rebate.
[The
Integration Rule: Failing to Integrate Into Sales Contract
All Prior Material Statements]
(22)
Fail to integrate into any written sales contract, all material
statements, representations or promises, oral or written,
made prior to obtaining the consumer's signature on the written
contract with the dealer;
[The
Push-Pull-or-Drag Rule: Advertising a Price for Any Trade
In Vehicle]
(23)
Advertise the price such dealer will pay for any trade‑in
vehicle unless:
(a)
The price of motor vehicles offered for sale by such dealer
is within the range of prices at which the dealer usually
sells said motor vehicles and is not increased because of
the amount offered for the trade‑in; and
(b)
The advertised trade‑in price will be paid for all vehicles
regardless of their condition or age, or unless the advertisement
clearly and conspicuously discloses the conditions the trade‑in
vehicle must meet before such advertised price will be paid.
[Advertising
a Price Range for a Trade In Vehicle]
(24)
Advertise the price to be paid for trade‑in vehicles
as a range of prices, e.g., "up to two thousand dollars"
or "as much as two thousand dollars";
[Unauthorized
Post-sale Dealer Add-on’s]
(25)
Add or substitute any equipment and/or service after acceptance
of the purchase agreement except when such addition or substitution
is beyond the control of the dealer or is otherwise with the
consumer's consent.
[Advertising
Sale Dates]
(26)
Fail to disclose the beginning and ending dates of any sale
or other offer for the sale of a motor vehicle. However, if
the dealer states and/or lists the specific quantity of vehicles
available for sale, the dealer shall only be required to disclose
the beginning date of the sale and may disclose the ending
date by use of the phrase "while supply lasts."
Additionally, a dealer is not required to list a beginning
date for a sale, if such sale begins on the date the advertisement
appears.
[Advertising
Rebate or Interest Rate Reduction Programs Without Disclosing
Dealer Contribution]
(27)
Advertise, represent or offer a rebate, interest reduction
program or similar program or procedure in which the dealer
financially contributes without the following clear and conspicuous
disclosure: "dealer contribution may affect consumer
cost," or other words or terms which convey to the public
the effect on consumer's cost;
[Fail
to Notify Consumer of Add-on or Substituted Vehicle Features
and Give Chance to Rescind Deal]
(28)
Fail to immediately notify the consumer of any additional
or substituted equipment, features and/or service which has
come to the dealer's attention pursuant to paragraph (C)(3)
of this rule, and afford the consumer an opportunity to rescind
the purchase agreement;
[The
Salvage Vehicle Rule: Failing to Disclose Known Salvage Title]
(29)
Fail to disclose prior to obtaining signature by the consumer
on any document for the purchase of the vehicle the fact that
such vehicle was previously titled as a salvage vehicle if
the seller has actual knowledge of such fact.
[The
Spot Delivery Rule: Delivery Without Written Contingent Financing
Disclosure]
(30)
Deliver a motor vehicle to a consumer pursuant to a sale which
is contingent upon financing without a written agreement stating
the parties' obligations should such financing not be obtained.
[The
Conversion Van Pricing Rule: Separating the Conversion MSRP
from the Manufacturer MSRP]
(31)
Advertise a price for a conversion van without setting forth
separately the "list" price for the vehicle, along
with the price for the conversion package, or fail to show
the discounts or other deductions which are being applied
to each of these prices to arrive at the overall advertised
price for the vehicle.
[The
Sales License Rule: Retail Sale of 5+ Vehicles in 1 Year Without
a License]
(32) Sell, offer for sale, or assist in the
sale of more than five motor vehicles in any twelve month
period, at retail, without being licensed as a dealer or salesperson
pursuant to Chapter 4517. of the Revised Code, or otherwise
being licensed pursuant to applicable law.
[The
Leasing License Rule: Assisting or Leasing Any Vehicle Without
Being Licensed]
(33)
Lease or assist in the lease of any motor vehicle to a consumer
as defined in section 1345.01 of the Revised Code without
being licensed as a motor vehicle leasing dealer or salesperson
pursuant to Chapter 4517. of the Revised Code, or otherwise
being licensed pursuant to applicable law.
[Not
Disclosing Current Advertised Vehicle Price]
(34)
Fail to notify a consumer of a dealer's currently advertised
price for a motor vehicle.
[Specific
Manufacturer Prohibitions]
(C)
It shall be a deceptive and unfair act or practice for a manufacturer,
in connection with the advertisement or sale of a motor vehicle,
to:
[Advertise
a Price at a Specific Dealer Without Sufficient Stock on Hand
at Dealership]
(1)
Advertise the price of a vehicle and represent or imply that
said vehicle is available at a specific dealer, unless a sufficient
number of vehicles is available at each specified dealer to
meet reasonably anticipated demand or unless the advertisement
clearly and conspicuously discloses that said vehicle is not
immediately available for delivery and must be ordered;
[Increasing
Price of Dealer-Ordered Vehicle]
(2)
Increase the price of a motor vehicle which a dealer has ordered
for a consumer after the date on which such order was accepted
by the manufacturer from the dealer;
[Add
or Substitute Equipment Without Notice to Dealer and Chance
to Rescind]
(3) Add or substitute any equipment unless the
dealer is notified immediately of the proposed addition and/or
substitution and is given the opportunity either to rescind
the purchase agreement within five days of notification or
purchase the substituted or additional equipment;
[Advertising
a Misleading or Incomplete Price at a Specific Dealer]
(4)
Advertise the price of a vehicle and represent or imply that
said vehicle is available at a specific dealer unless:
(a)
The advertised price includes all charges to be paid by the
consumer including freight, handling and dealer preparation;
or
(b)
The advertisement clearly and conspicuously discloses that
the advertised price is a suggested base price or that the
advertised price does not include charges for freight, handling,
dealer preparation or any optional equipment.
[Advertising
a Rebate or Interest Reduction Program Without Disclosing
Dealer Contribution]
(5)
Advertise, represent or offer a rebate, interest reduction
program or similar program or procedure in which the dealer
financially contributes without the following clear and conspicuous
disclosure: "manufacturer's condition of dealer contribution
may affect consumer cost," or other words or terms which
convey to the public the effect on consumer's cost.
[Fail
to Make Written Disclosure of Price Increase Due to Funding
of an Advertising Group]
(6)
Fail to disclose to a prospective consumer, in an itemized
written statement, any increase in price to a motor vehicle
which is attributable to funding an advertising association,
advertising group or similar entity.
(D)
For purposes of this rule, and Chapter 1345. of the Revised
Code, the following shall apply:
[Regulation
Z Disclosures Required in Sales Ads]
(1) In advertising a closed‑end credit
(purchase) transaction, in addition to complying with Regulation
Z of the federal Truth‑In‑Lending Act, a dealer
manufacturer or advertising association or group, must disclose
in any radio, television or printed advertisement the following
terms: the amount of any down payment, the number of payments,
the monthly payment and the annual percentage rate which may
be abbreviated as A.P.R. In any advertisement, the type size
utilized to disclose the amount of any down payment, the number
of payments and the annual percentage rate must be at least
one‑half the type size utilized to disclose the amount
of any monthly payment.
[Regulation
M Disclosures Required in Lease Ads]
(2)
In advertising a lease transaction, in addition to complying
with Regulation M of the federal Truth‑In‑Lending
Act, a dealer, manufacturer or advertising association or
group must uniformly disclose the following terms in any printed,
television or radio advertisement: the fact that the transaction
is a lease, the amount of any downpayment, the number of payments
and the monthly payment. All remaining required disclosures
may be set forth in a footnote to such advertisement, which
must be in close proximity to the advertised vehicle in any
printed or television advertisement. The type size utilized
to disclose the fact a transaction is a lease, the amount
of any downpayment and the number of payments must be at least
one‑half the type size utilized to disclose the amount
of any monthly payment.
[Face
of Sales Contract May Satisfy Deposit Rule]
(3)
The information required by paragraph (B) of rule 109:4‑3‑07
of the Administrative Code may be set forth on the face of
a contract for sale of a motor vehicle.
HISTORY: Eff 6-5-73; 8-28-81;
2-2-82; 6-29-84; 10-24-94
Rule
promulgated under: RC 119.03
Rule
authorized by: RC 1345.05(B)(2)
Rule amplifies: RC 1345.02
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