 1.
Make a Phone Call.
Have all your paperwork in front
of you and make notes of your call, especially the first and
last name of the person you spoke with, along with the date
and time.
2. Write a Complaint Letter.
Include all the facts and be sure to keep a copy of everything
you send. Give them a deadline date to respond. Consider sending
it by certified mail.
3. Complain to the Attorney General.
You must file a complaint form (either printed or on-line)
with the Attorney General's consumer protection staff or call
them at 1-800-282-0515.
4. Complain to the Better Business
Bureau.
Local offices are listed in the phone book or visit their
website.
5. Sue the party in Small Claims Court
or Contact an Attorney to
handle the matter for you.
Small Claims Court can handle most claims up to $3,000. Such
claims might include damage to property caused by movers,
cleaners and individuals, repair problems, undelivered goods
and defective products.
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